Security

At Direct Capital Exchange, your security is paramount to us.

Our foreign exchange and payments services are provided by Equals Connect, operating under the regulation of the Financial Conduct Authority for the issuing of electronic money and the provision of payment services.

This partnership enables us to offer our clients robust security, access to cutting-edge FinTech solutions and grant us access to their impressive capability including:

Safeguarding Your Funds

Our Partner systems adhere to the ISO 27001:2022 standards and are committed to continuously enhancing our processes to maintain robust security.

Your funds are stored in specifically designated, safeguarded bank accounts, segregating them from operational assets. This provides an extra layer of security, backed by our banking partners, ensuring that your money remains safeguarded, even in the unlikely event of unforeseen circumstances.

Actions are carried out based solely on explicit, direct instructions from you, accompanied by transparent, readily available notifications at each stage of the process.

No Speculation

Ensuring the safety of your business is a top priority. Great pride is taken in security protocols designed to safeguard your transactions. Our Partner’s systems adhere to all regulations established by relevant authorities, ensuring the protection of both you and your funds. This guarantees no engagement in market speculation with your money; all funds are allocated either against a specific trade or reserved for a future date.

Network Security

Specialised systems to defend against Distributed Denial of Service (DDoS) attacks and interception attacks. Trusted domain registrars are employed to safeguard against domain hijacking and deceitful 'phishing' assaults.

The platform undergoes frequent vulnerability assessment testing and has countermeasures in place against prevalent threats such as code injection and cross-site scripting assaults.

All data transmission is encrypted, and sensitive information is secured while in storage. Industry standards are adhered to regarding encryption key storage and safety.

Direct Capital Exchange and our Partners comply with industry standards and regulations concerning personal data management under the UK Data Protection Act (DPA) and the European Union General Data Protection Regulation (GDPR).