Privacy

Direct Capital Exchange has implemented strategies to protect your personal data. In compliance with relevant regulations, including the General Data Protection Regulation (GDPR), we aim to limit the collection and use of personal information to what is necessary for our operations.

Information Rights

As a visitor to the Direct Capital Exchange website, you have several rights, which include:

Access Right – The right to access any personal information we hold about you.

Rectification Right – The right to correct any inaccurate personal data or complete any incomplete information.

Erasure Right – The right to have your personal data deleted (this may not apply in certain situations).

Objection Right – The right to object to our use of your personal information (this may not apply in certain situations).

To exercise any of these rights, please send your request via email to support@dcexchage.co.uk. We aim to address all such requests within one month of receipt.

Information Collection

If you contact us via this website, we will collect the following details:

  • Your name

  • Your company's name

  • Your trading name

  • Your website URL

  • Your phone number

  • Your email address

  • Your physical address

  • Any additional information you include in the body of your message (optional)

This information is only required if you use our online contact form or partnership form.

In addition, we use Google Analytics to monitor our website traffic and user engagement. This tool collects aggregated data and does not record personal information about individual users.

We also employ cookies to enhance your online experience – see our cookies policy here.

Usage of Your Information

Personal information submitted through one of our online enquiry forms will be used solely to address your enquiry. The anonymous information we gather using Google Analytics helps us evaluate and improve our website's performance.

All personal information is stored securely. We do not rent, sell, or share personal information with third-party organisations.

Website Links

Our website may provide links to other sites. While we aim to link only to sites that share our high standards and respect for privacy, we cannot be held responsible for the content or privacy practices of other websites. We are not liable for any personal information you provide on websites other than www.dcexchange.co.uk. 

Information Security

To secure information submitted via this website, we use a GeoTrust SSL certificate. We take internet fraud very seriously. If we suspect any criminal activity or misuse of our website, we reserve the right to share relevant information with law enforcement and fraud prevention agencies, including banks.

Contact Information

If you have any questions about our privacy policy or our use of your personal information, please email support@dcexchange.co.uk.