DIRECT CAPITAL EXCHANGE LTD

SAFEGUARDING FUNDS

At Direct Capital Exchange, your security and peace of mind are our top priorities. We work with trusted partners to ensure your money is protected at all times.

When funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud.

In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the balance you see in your account is held at a reputable bank, and most importantly, is protected for you in the event of Currencycloud’s, or our, insolvency.

Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.

If you have any questions about how your funds are safeguarded, please contact us [support@dcexchange.co.uk] and we will be happy to provide more details